Shipping & Liability Policy
Shipping Timeline
All orders are processed and shipped within 1-2 business days from the date of order confirmation, subject to pincode serviceability. Delivery timelines may vary based on your location and courier partner availability.
Liability for Shortage or Damage
Important: Khadidhaga is not liable for any claims of shortage, damage, or missing items unless supported by a proper unboxing video. Customers must record an unboxing video from the moment the package is received until it is fully opened to be eligible for any claims related to product shortage or damage during transit.
Without a complete unboxing video as evidence, we will not be able to process claims for missing or damaged items. We recommend all customers record their unboxing to protect their purchase.
No Refund Policy
Please note: Khadidhaga does not offer refunds or returns for orders that have been correctly delivered as per the order details. Once an order is successfully delivered to the provided address without any shortage or damage, it is considered final and non-refundable.
We encourage customers to review product details, size charts, and care instructions carefully before placing an order.
Pincode Serviceability
Delivery is subject to courier serviceability in your area. Please ensure your pincode is serviceable before placing an order.